Terms and Conditions

Overview

Jorge Daniel Saavedra Goytia with trade name Digital Docks, hereinafter referred to as “we”, “us”, “our”, operates and provides this website, including all information, tools and services made available. You are agreeing to accept all of the terms, conditions, policies and notices contained herein.

By visiting our site and/or purchasing something from us, you participate in our “Service” and agree to the following terms and conditions of this document referred as “Terms and Conditions” or “Terms of Service”; including all additional terms and conditions, and policies referenced herein and/or provided via hyperlinks. These Terms of Service apply to all users of the site, including without limitation users who are browsers, suppliers, customers, merchants, and/or content contributors.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you are agreeing to the Terms of Service. If you do not agree to all of the terms and conditions of this agreement, then you should not access the website or use any of the services.

Any new features or tools that are added to the current site will also be subject to the Terms of Service. You can review the current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of the Terms of Service by posting updates and/or changes on our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Website Terms

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit worms, viruses or any code of a destructive nature.

Failure to comply with or breach of any of these Terms will result in immediate termination of your services.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including your credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform or adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer across networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission from us.

The headings used in this agreement are for convenience only and do not limit or affect these Terms and Conditions.

Accuracy, Completeness and Timeliness of Information

We are not responsible if the information available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without first consulting more accurate, complete or timely information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information is not necessarily current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Service Modifications and Pricing

Prices of our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part of the content) at any time without notice.

We will not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service.

Products or Services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and may be subject to return or exchange according to our Returns Policy only.

We have made every effort to display the colors and images of our products as accurately as possible. We cannot guarantee that your computer monitor will display colors accurately.

All products are subject to availability. Banner images are illustrative. They are legal and cover all publications made in all media.

Some promotions cannot be combined with other promotions. They apply while supplies last and may be restricted to one per person.

The use of coupons is personal, some are only one coupon per user. Each coupon may have particular restrictions that will be communicated in the banner.

We reserve the right, but are not obligated, to limit sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of products or services we offer. All product descriptions or product prices are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any product or service offer made on this site is void where prohibited.

We do not warrant that the quality of products, services, information or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Jorge Daniel Saavedra Goytia is committed to providing the best products that meet our grooming standards, as well as comply with the highest health safety and related applicable regulatory requirements. In the event that any of our products do not meet the highest standards, we are not responsible for any damages resulting from the lack of use or defect of the products, and the product will be immediately withdrawn from our market.

Billing Accuracy and Account Information

We reserve the right to refuse any order you place with us. We may, at our discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders using the same billing and/or shipping address.

Prices may vary without prior notice due to external factors: currency devaluations, drastic changes in the exchange rate, among others.

In the event that we make a change to or cancel an order, we may attempt to notify you by contacting us via email and/or billing address and/or phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information used for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you when necessary.

For more details, please review our Returns Policy section of this document.

Optional Tools

We may provide you with access to third-party tools that we do not monitor and over which we have no control or input.

You acknowledge and agree that we provide access to such tools on an “as is” and “as available” basis without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising out of or relating to your use of tools provided by third parties.

Any use you make of optional tools offered through the Site is at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms under which these tools are provided by the third party provider(s).

We may also, in the future, offer you new services and/or features through the website (including the release of new tools and resources). These new features and/or services will also be subject to these Terms of Service.

Third Party Links

Certain content, products and services available via our Service may include material from third parties.

Third party links on this site may redirect to third party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and shall not have any liability or responsibility for any third party materials or websites, or for any materials, products or services of third parties.

We are not responsible for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with third party websites. Please carefully review the policies and practices of third parties and make sure you understand them before engaging in any transaction. Complaints, claims, concerns or questions regarding third party products should be directed to the third party.

User Comments, Recruitment and Other Mailings

If, at our request, you submit certain specific submissions (e.g., contest entries) or without a request from us you submit creative ideas, suggestions, proposals, plans, or other materials; whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, or otherwise use any comments you have submitted to us. We do not and will not have any obligation (1) to keep any comments confidential; (2) to pay compensation for comments; or (3) to respond to comments.

We may, but have no obligation to, monitor, edit or remove content that we deem to be unlawful, offensive, threatening, libelous, defamatory, defamatory, pornographic, obscene or objectionable, or violates any party’s intellectual property or the Terms of Service.

You agree that your comments will not violate the rights of any third party, including copyright, trademark, privacy, personality or other personal or proprietary rights. You further agree that your comments will not contain defamatory, illegal, abusive or obscene material, or contain computer viruses or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, use an identity other than a legitimate one, or otherwise mislead third parties or us as to the origin of your comments. You are solely responsible for the comments you make and their accuracy. We take no responsibility and assume no liability with respect to comments posted by you or any third party.

Personal Information

Your submission of personal information through the Site is governed by our Privacy Policy. For more information please review our Privacy Policy.

Errors, Inaccuracies and Omissions

From time to time there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit time and availability. We reserve the right to correct errors, inaccuracies or omissions and to change or update information, or cancel orders if any information on the Service or any related website is inaccurate, at any time without notice (including after you have submitted your order).

We undertake no obligation to update, correct or clarify any information on the Service or any related website, including, without limitation, pricing information, except as required by law. No updated specification or update date applied on the Service or any related website should be taken to indicate that all information on the Service or any related website has been modified or updated.

Prohibited Uses

In addition to other prohibitions, as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in unlawful acts; (c) to violate any regulations, rules, international, federal, provincial or state laws, or local ordinances; (d) to infringe or violate our or any third party’s intellectual property right; (e) to harass, abuse, insult, harm, defame, libel, slander, disparage, intimidate or discriminate on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) to present false or misleading information; (g) to upload or transmit viruses or any other malicious code that is or may be used in any way that could compromise the functionality or operation of the Service, any related website, other sites or the Internet; (h) to collect or track personal information from others; (i) to generate spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service, any related website, other sites or the Internet. We reserve the right to suspend your use of the Service or any related website for violating any of the prohibited use items.

Disclaimer of Warranties; Limitation of Liability

We do not warrant or guarantee that your use of our Service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.

You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time without notice.

You expressly agree that your use of, or the ability to use, the Service is at your sole risk. The Service and all products and services provided through the Service are (except as expressly stated by us) provided “as is” and “as available” for your use, without any representations, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title and non-infringement.

In no event shall Jorge Daniel Saavedra Goytia, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any direct, indirect, incidental, punitive, special or consequential damages, losses, claims, or damages of any kind, including, without limitation, lost profits, lost revenues, lost savings, lost data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising out of the use of any of the services or products purchased through the Service, or for any other claim related in any way to the use of the Service or any product, including but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available through the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Indemnification

You agree to indemnify, defend and hold harmless Jorge Daniel Saavedra Goytia and our parents, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of the Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

Divisibility

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be effective to the maximum extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service, such determination shall not affect the validity of enforceability of the other remaining provisions.

Termination

The obligations and liabilities of the parties incurred prior to the date of termination shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our services, or when you stop using our site.

If in our judgment, you fail, or are suspected of having failed, to comply with any term or provision of these Terms of Service, we may also terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly we may deny you access to our services (or any part thereof).

Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site, or with respect to the Service, constitute the entire agreement and understanding between you and us. They govern your use of the Service and supersede any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguity in the interpretation of these Terms of Service shall not be construed against the drafting group.

Return Policy

Deadline

We have a 10-day return period, starting from the date the product is officially delivered to the respective customer. You must notify us of the return before the 10 days are up by sending an email to admin@digitaldocks.org.

Conditions

To be eligible for a refund, one of the following conditions must be met:

– Breach of any of the terms of the contract by Digital Docks.

– Failure by Digital Docks, of any requirement clearly and explicitly requested by the client within the deadline and through any of the channels defined for it. These are: scheduled meetings, the web design form, and in exceptional cases, by email; within the period of design and construction of the site.

In the following situation, partial reimbursements can be guaranteed:

– Partial or total, permanent damage, for reasons intrinsic to the design and construction service of the site, once it has been officially handed over.

If you wish to return any of our products, you can do so in the following ways:

– Request the return by e-mail, within the established deadline.

Procedure

1. Money refund (only applies to cases of warranty and law of withdrawal): 

– By wire transfer (savings or checking account): this is done approximately within ten business days of Digital Docks’ approval of the return. 

– Product exchange. Exchanges can only be made for products with equal or lesser value than the original and the difference, if applicable, will be delivered in a coupon for a new purchase in the online store. In case of not having availability for the change, the value of the product(s) will be delivered in a coupon for a new purchase.

– Coupon to make a new purchase (This coupon is valid for six months from the date of creation).

2. Product exchange. Changes can only be made for products with equal or lesser value than the original and the difference if applicable, will be delivered in a coupon for a new purchase in the online store. In case of not having availability for the change, the value of the product(s) will be delivered in a coupon for a new purchase.

3. Coupon to make a new purchase (This coupon is valid for six months from the date of creation).

Product conditions

The product must not present any change in design or content, either visual or functional.

Products that apply

All products developed by Digital Docks that are not downloadable.

Any product not developed by Digital Docks and/or that is partially or wholly downloadable is not eligible.

Response time

Refund: Depending on the payment method you used for your purchase, the refund will be made via wire transfer within 10 days after Digital Docks notifies you that the refund has been approved.

Commission costs

The refund does not include transaction fees. In this regard, the refund may be affected by up to 10% of the initial payment. Details will be provided with the refund.

Law

For the interpretation and fulfillment of these terms and conditions, the parties submit to the jurisdiction of the courts of the City of Cochabamba, Bolivia; expressly waiving any other jurisdiction that may correspond to them by reason of their present or future domiciles.

Changes in the Terms of Service

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, modify or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our site or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Contact Information

Questions about the Terms of Service should be sent to admin@digitaldocks.org.

Last update: 29/10/2024